5A (AAAAA) is the top class in the normative grading system for quanlity standardization and evaluation of tourist attractions(areas/spots) in China. The standard of 5A is much more higher than 4A in both human touch and service detailing. And it also reflects the general psychological needs of tourists, highlights tourists foremost. A 5A class China attractions must meets following requirements:
Transportation
Transportation facility and conditions is the first factor. Transport facilities should be convenient. Non-stop arterial highway, a high-grade sea route ,airlines or special facilities for green path is required leading to the destination. There is a standard for evaluation. And a 5A class attraction must achieve a score over 900 of total 1,000 points. And the distance to the nearest airport is directly relates to the score in transportation section: Only those no farther than 30 kilometers away from an airport can get the full mark of 10 points.
Tour Guide
Tour Guides work for 5A class should have certain edcational backgroud of college degree at least, including more than 30% of undergraduates. Certificates are required while the guide staff can meet the requirement of tourists in all kinds of languages. For each tour guide, mastery of Chinese mandarin is required. Tour-Guide commentary should be scientific, accurate and elegant with individuation. The standard for tour guides for 5A attractions is much more higher than those of other classes.
Sanitary facilities
In the new standard, public toilets have been strictly demanded in aesthetics, health and culture. Public toilets in 5A class area are required to marked eye-catching with elegant design of architecture. Dustbin should be in rational layout with visible mark and be in harmony with the environment while they were set classified.
Tourists reception amount
The new standard requires that any 5A class tourist area should receive 600,000 tourists at least, including 50,000 from overseas. At the same time, spot check for customers' satisfaction should be in high rate.
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